For nearly 30 years, Tiya Jackson has been an essential part of the revenue cycle, ensuring that healthcare providers receive the reimbursement they’ve earned. Her experience is built on a unique dual perspective, having worked within major payers like Aetna, Cigna, Anthem, and VA Premier, as well as within mental health, laboratory, and DME settings.
Throughout her career, Tiya has been responsible for the critical, day-to-day work that keeps a practice running: accurately processing claims, managing precertifications, and reconciling payments. This extensive history—understanding how payers evaluate a claim from the inside—is why she founded Aptivara RCM.
Tiya built this firm to bridge the gap between what practices bill and what payers actually pay. She handles every claim with the same care and persistence she would for her own family, offering clients a hands-on partner who understands payer rules and is dedicated to the financial stability of their practice.
In my 25+ years working with major payers, I saw firsthand why small practices struggle: they don't have an insider's view of "payer logic." Without that specific knowledge, even the best billing teams can miss the tiny details that trigger a denial. We started Aptivara to give independent clinics a fair shot, providing the precision and persistence you need to actually get paid for the work you do.
If you’re in DME or Behavioral Health, you know that general billing models just don't cut it. The red tape is too thick and the rules change too fast. We take a targeted approach to these high-stakes claims, anticipating exactly what payers are looking for. Our goal is simple: stop the denials before they happen so you can stop chasing your own money.
A partnership with Aptivara RCM returns time to your clinical team. By managing the end-to-end financial engine—from Insurance Verification to A/R Recovery—we deliver steadier cash flow and clearer financial reporting. You gain the freedom to focus on patient care instead of chasing unpaid claims.
We manage your revenue from start to finish so your team doesn't have to. By handling everything from front-end verification to back-end recovery, we ensure you have a clean workflow and a reliable bottom line. Stop chasing insurance companies and start spending that time on what matters most: your clinical work.